Billing Policy

Effective / Last Updated: 10/21/2016


Payment Methods

We only accept payment through PayPal, however a PayPal account is not required. Simply enter the requested information at checkout to complete your payment.


Payment Due Dates

Due dates are 14 days after the invoice date. Just Host With Us invoices are due upon receipt and are past due if unpaid after the due date shown on the invoice.


Late Payments

Past due invoices will result in automatic suspension of applicable services seven (7) days past their due date, late fees, collection, or legal action. It is the customer's responsibility to ensure that invoices are paid on time or to contact Just Host With Us if assistance is required.


Early Payment and Pre-Payment

Just Host With Us accepts early payments or pre-payment of existing services before a renewal invoice is available. To renew early, contact Just Host With Us for pricing and payment information. Early payment terms are added to the end of the existing term.


Late Fees

When applicable, late fees may be assessed as 5% per month of the total amount due for each 30 days past the invoice due date.


Invoice Accuracy

If you believe that you have been billed in error, you must submit your dispute to billing@justhostwith.us within 60 days of the date of the invoice containing the disputed charge or the invoice will be considered correct.


Refunds

All payments are non-refundable for the term paid. Customers are expected to work with Just Host With Us technical support to resolve pre-sales questions before paying for service. Just Host With Us is not responsible for a customer's act of subscribing to a service.


Changes in Hosting Packages

You may change your hosting plan at any time. If you upgrade to a larger hosting plan, any remainder of the current hosting package will be credited to your account and applied toward the upgrade. If you downgrade to a smaller hosting package, any remainder of the current hosting package will be applied to the downgraded hosting package and all future invoices until the balance is exhausted.


Cancellations

You may cancel service at any time prior to the invoice due date for that service. Just Host With Us does not provide refunds for the unused portion of services at the time of cancellation. To cancel account, contact Just Host With Us support. Your account must be in good standings with all past due invoices paid prior to cancellation.


Payment By Check or Money Order

Payments by check or money order are not accepted.


 
Contact
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  • Support: support@justhostwith.us